These are all the forms and documentation we publish for landowners, volunteers, investors and customers. Please scroll down to the bottom to see the range of files. The documents are generally in PDF format which can be read by all computers/devices using a PDF reader such as Adobe Reader. Some are classified, but email info@b4RN.org.uk if you require them.

There are also many videos on YouTube covering everything from B4RN’s company launch to duct installation techniques. 

Customers

Customer info pack, contract, wifi help / vonage help / homeplugs / tv help etc
  • WelcomePack 2017

    Residential contract. For all new customers, the Welcome pack and contract

  • VONAGE info, - free phone lines

    VoIPing your home with Vonage, free phone line, just pay for calls with a monthly tariff. How to get a free phone line with vonage

  • Troubleshooting - a self help guide

    Troubleshooting your connection. Simple answers to common questions.

  • T&C B4RN

    Terms and Conditions - This forms part of your legally binding relationship with B4RN when you take service, along with our Acceptable Use Policy.

  • Sipgate Guide 2018_08

    Sipgate. Guide to installing Sipgate VoIP free phone line

  • review-of-tp-link-tl-wpa8730-powerlink-kit

    Customer review of powerline adaptors (homeplugs). Many thanks to Ian Thompson for this review of his choice of homeplugs (to take the B4RN signal round the house)

  • Quick Fixes for Slow Connections

    What to do if you think your connection is running slow, or if you see a lot of buffering. Issues are usually caused by indoor wifi networks and extenders. This file helps you find the problem and fix it.

  • PUPS22 Quick Start

    How to install a PUPS22 UPS. Plugging in the Uninterruptible Power Supply

  • PUPS22 intro and User GuideV4

    Good information about Uninterruptible battery backups for powercuts

  • privacy notice v1 24.4.18

    B4RN Privacy Notice - This includes all the information you need to know about what data B4RN holds on you and why, all in accordance with the new General Data Protection Regulation (GDPR) coming into force on the 25th May 2018.

  • Phone calls, Phishing, Fraud and Scams

    Home security

  • Internet TV and Film v1

    Everything we know about using your B4RN connection to watch TV and Films.

  • Home network help V2

    How to optimise your home network. General advice on extending home networks to every room.

  • Emergency Power Solutions

    Emergency power solutions. What to do to keep your connection 'live' during power cuts.

  • Draytek VoIP phone

    Draytek VoIP phone information

  • B4RN Service Level Agreement-domestic v 21..9.17

    This document explains what is covered by B4RN support in terms of the service we provide, including what you can expect from us, and what we would expect from you as a customer.

  • B4RN RULES v3.1 2.5.18

    Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY

  • B4RN Acceptable Use Policy (AUP) v3 21.9.17

    Acceptable Use Policy - This forms part of your legally binding relationship with B4RN when you take service, along with our Terms and Conditions.

Investors

Share prospectus, share application, loan application, business plan, annual reports etc.
  • Share application form B4RN V5.1 21.9.17

    Application form for persons or organisations wishing to invest and become a member of Broadband for the Rural North Limited.

  • privacy notice v1 24.4.18

    B4RN Privacy Notice - This includes all the information you need to know about what data B4RN holds on you and why, all in accordance with the new General Data Protection Regulation (GDPR) coming into force on the 25th May 2018.

  • Invitation to Subscribe for shares in B4RN v3.1 21.9.17

    Prospectus giving an overview of Broadband for the Rural North Ltd for those who wish to invest and become a member.

  • B4RN-Business-Plan-v5-2 watermarked.

    Historical background document about B4RN (from 2013). The financials are no longer current

  • B4RN RULES v3.1 2.5.18

    Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY

  • B4RN Loans Prospectus

    #RESTRICTED#. Available only from the B4RN office. A limited number of investors may apply to make loans to B4RN at 4% interest over 5 years.

Landowners and volunteers

Wayleaves, shares for work, builders guide, cabinet install guidelines, etc.
  • Wayleave refusal policy v1 13.3.18

    Policy on the consequences of the refusal of a wayleave.

  • Wayleave Agreement 2.1 10.17

    The current B4RN Wayleave agreement as at October 2017.

  • privacy notice v1 24.4.18

    B4RN Privacy Notice - This includes all the information you need to know about what data B4RN holds on you and why, all in accordance with the new General Data Protection Regulation (GDPR) coming into force on the 25th May 2018.

  • Community Starterpack

    Basic starter pack for communities wanting to join B4RN

  • Cabinet Base Plans v1

    #RESTRICTED#. Available only from the B4RN office. Plans for laying the base of a 2-bay cabinet.

  • B4RN RULES v3.1 2.5.18

    Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY

  • B4RN Health & Safety v1

    #RESTRICTED#. Available only from the B4RN office. All volunteers, staff and contractors working on the B4RN project must read this booklet. Printed copies are made freely available to all workers.