These are all the forms and documentation we publish for landowners, volunteers, investors and customers. Please scroll down to the bottom to see the range of files. The documents are generally in PDF format which can be read by all computers/devices using a PDF reader such as Adobe Reader. Some are classified, but email info@b4rn.org.uk if you require them.
There are also many videos on YouTube covering everything from B4RN’s company launch to duct installation techniques.
How to join Vonage, get a voucher, and install the extensions app. NB voucher scheme ends on June 1st 2019
Troubleshooting your connection. Simple answers to common questions.
Terms and Conditions - This forms part of your legally binding relationship with B4RN when you take service, along with our Acceptable Use Policy.
Sipgate. Guide to installing Sipgate VoIP free phone line
Customer review of powerline adaptors (homeplugs). Many thanks to Ian Thompson for this review of his choice of homeplugs (to take the B4RN signal round the house)
What to do if you think your connection is running slow, or if you see a lot of buffering. Issues are usually caused by indoor wifi networks and extenders. This file helps you find the problem and fix it.
How to install a PUPS22 UPS. Plugging in the Uninterruptible Power Supply
Good information about Uninterruptible battery backups for powercuts
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
Home security
Everything we know about using your B4RN connection to watch TV and Films.
Testing the speed of your devices
How to extend your wifi to all areas of your home.
Emergency power solutions. What to do to keep your connection 'live' during power cuts.
Draytek VoIP phone information
This is our Contract pack which includes our contract and all the information you need to complete the contract.
Help file for personalising your B4RN router's wifi
This document explains what is covered by B4RN support in terms of the service we provide, including what you can expect from us, and what we would expect from you as a customer.
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY
Acceptable Use Policy - This forms part of your legally binding relationship with B4RN when you take service, along with our Terms and Conditions.
This is the form to be completed to claim shares under our Shares for Work scheme.
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
Historical background document about B4RN (from 2013). The financials are no longer current
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY
Policy on the consequences of the refusal of a wayleave.
The current B4RN Wayleave agreement as at October 2017.
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
#RESTRICTED#. Available only from the B4RN office. Plans for laying the base of a 2-bay cabinet.
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY
#RESTRICTED#. Available only from the B4RN office. All volunteers, staff and contractors working on the B4RN project must read this booklet. Printed copies are made freely available to all workers.