Resources - B4RN

These are all the forms and documentation we publish for landowners, volunteers, investors and customers. Please scroll down to the bottom to see the range of files. The documents are generally in PDF format which can be read by all computers/devices using a PDF reader such as Adobe Reader. Some are classified, but email info@b4rn.org.uk if you require them.

FAQs
Our FAQs page covers many standard questions our customers have asked us. Please use this link to access our FAQs page.

There are also many videos on YouTube covering everything from B4RN’s company launch to duct installation techniques.

Customers

Customer info pack, contract, wifi help / vonage help / homeplugs / tv help etc

Vonage-phone-line-help-file-2020
Help file for Vonage, free phone line and monthly call tariff
Troubleshooting - a self help guide
Troubleshooting your connection. Simple answers to common questions.
T&C B4RN
Terms and Conditions - This forms part of your legally binding relationship with B4RN when you take service, along with our Acceptable Use Policy.
Sipgate Guide 2019_09
Sipgate. Guide to installing Sipgate VoIP free phone line
review-of-tp-link-tl-wpa8730-powerlink-kit
Customer review of powerline adaptors (homeplugs). Many thanks to Ian Thompson for this review of his choice of homeplugs (to take the B4RN signal round the house)
Quick Fixes for Slow Connections
What to do if you think your connection is running slow, or if you see a lot of buffering. Issues are usually caused by indoor wifi networks and extenders. This file helps you find the problem and fix it.
PUPS22 Quick Start
How to install a PUPS22 UPS. Plugging in the Uninterruptible Power Supply
PUPS22 intro and User GuideV4
Good information about Uninterruptible battery backups for powercuts
Privacy Notice v1.1 15.2.19
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
Phone calls, Phishing, Fraud and Scams
Home security
Internet TV and Film v1
Everything we know about using your B4RN connection to watch TV and Films.
How to test your speed
Testing the speed of your devices
Home network help
How to extend your wifi to all areas of your home.
Emergency Power Solutions
Emergency power solutions. What to do to keep your connection 'live' during power cuts.
Draytek VoIP phone
Draytek VoIP phone information
Contract Pack V1.1 28.3.19
This is our Contract pack which includes our contract and all the information you need to complete the contract.
CircleLoop Welcome Pack
CircleLoop, a landline on your mobile.
Changing router name_password_+ wifi
Help file for personalising your B4RN router's wifi
B4RN Service Level Agreement-domestic v 21..9.17
This document explains what is covered by B4RN support in terms of the service we provide, including what you can expect from us, and what we would expect from you as a customer.
B4RN RULES v3.1 2.5.18
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY
B4RN Benefits
Here we briefly outline what makes it worth the while of making B4RN happen to you, your home, and community. Also, there are some thoughts on how you might make use a gigabit full fibre connection.
B4RN Acceptable Use Policy (AUP) v3 21.9.17
Acceptable Use Policy - This forms part of your legally binding relationship with B4RN when you take service, along with our Terms and Conditions.
2020 Vonage phone line help file
How to get a free phone line with Vonage. Free phone lines with monthly call charges.

Investors

Share prospectus, share application, business plan, annual reports etc.

Work for shares claim form
This is the form to be completed to claim shares under our Shares for Work scheme.
Share application form B4RN V6 13.11.18..
Privacy Notice v1.1 15.2.19
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
Invitation to Subscribe for shares in B4RN
B4RN-Business-Plan-v5-2 watermarked.
Historical background document about B4RN (from 2013). The financials are no longer current
B4RN RULES v3.1 2.5.18
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY

Landowners and volunteers

Wayleaves, shares for work, builders guide, cabinet install guidelines, etc.

Wayleave-Agreement-v2.3-11.19
The current B4RN Wayleave agreement as at November 2019.
Wayleave refusal policy v1 13.3.18
Policy on the consequences of the refusal of a wayleave.
Privacy Notice v1.1 15.2.19
This is our Privacy Notice which includes all the information you need to know about what personal data we hold and why. This information is being provided to you as required under the General Data Protection Regulation (GDPR) that came into force on the 25th May 2018.
Cabinet Base Plans v1
#RESTRICTED#. Available only from the B4RN office. Plans for laying the base of a 2-bay cabinet.
B4RN Wayleaves FAQs
Some guidance on what a wayleave agreement is and what they should look like and include. We also answer some frequently asked quesitons.
B4RN RULES v3.1 2.5.18
Rules of Broadband for the Rural North Limited (A registered society under the Co-operative and Community Benefit Societies Act 2014) Registration number: 31352R Registered office: Station Yard, Melling, Carnforth LA6 2QY
B4RN Health & Safety v1
#RESTRICTED#. Available only from the B4RN office. All volunteers, staff and contractors working on the B4RN project must read this booklet. Printed copies are made freely available to all workers.