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B4RN Voice FAQ's

Service Status

What is B4RN Voice?

B4RN Voice is a telephone service that runs over your B4RN gigabit fibre connection. From 2025 it is planned that all "landline" phone calls will be made using Voice over Internet Protocol (VoIP). B4RN enables you to do that now using the technology already built in to your B4RN router.

B4RN Voice Information Sheet

B4RN Voice Quick Start Guide

B4RN Voice Mobile App Guide

What do I need to consider before taking B4RN Voice?


What happens on the day I go live?


If you experience any problems with B4RN Voice, call 01524 555887 (option 1 Technical Helpdesk) or email helpdesk@b4rn.org.uk

Opening Hours:

Monday to Friday: 9am to 5pm

Voice messages can be left outside these hours or if all lines are busy. If leaving a message, please give your name and the full address including postcode of the B4RN service together with a brief summary of the problem. If you're experiencing a loss of service, please also note and tell us what lights are showing on the router from left to right and what colour they are.

Gavin And Belinda Second Nature Smallban

Stories from out in the field from our very happy customers

One residential customer in Over Kellet used to know whether it was worth firing up her computer by looking out of her front window to see what the weather was doing with her telephone line.

Customer Testimonial

We juggle two jobs from home, and it’s just been a game-changer. Just sign up! It’s the best internet service I’ve ever received, and I’ve moved a thousand times!
Georgiana, Dentdale
It has allowed us to improve our farm business through the implementation of Wi-Fi heat detection ankle bands on our herd, and thus improving our business productivity.
Heather Whalley, Farmer
OMG it is amazing! I don’t want to go back to London, which was faster than here, but not now! Just to say a BIG THANK YOU to all you guys, what a great thing you are doing. I’m shocked not everyone is signing up!
Customer in Norfolk
After lambing 1300 ewes a good film is what I want to watch and because we have B4RN that is no problem. Just enables me and my family to get on.
Farmer (Anonymous)
It’s like going from a Ford Anglia to a jet engine!
Jackie Frankland, Rathmell

We’re award winners!

Connected Britain Bpoty All Caps Edit Best Rural Isp Winner 2022 Inca Winner 2022 Medium Connected Britain Community Improvement Award Winner 2022 Inca Ispa 1663059912