Current Issues
Planned Maintenance : This work has been rescheduled to 11:00pm Thursday the 8th of May to 03:00am Friday the 9th of May - Bleasdale, Bolton by Bowland, Calder Vale, Chipping, Dunsop Bridge, Goosnargh, Knowle Green, and Slaidburn: During this timeframe you will experience periods when you are unable to connect to the internet or use your IP phones. The outage is not expected to cover the whole period. These works are being undertaken to update key networking equipment.
Emergency Maintenance : 11:00pm Thursday the 8th of May to 03:00am Friday the 9th of May - Abbeystead, Brookhouse, Caton, Dolphinholme, Littledale, Nether Wyresdale and Quernmore: During this timeframe you will experience periods when you are unable to connect to the internet or use your IP phones. The outage is not expected to cover the whole period. These works are being undertaken to replace key networking equipment.
Distribution Network Status
Planned Maintenance: Wednesday the 14th of May from 9:30am to 3:00pm - Goosnargh: This will affect 5 customers in the Goosnargh area, who have been notified. Assigned IP addresses will not be changed. Please leave your router running so we can ensure your connection is restored following completion of these works.
Planned Maintenance: Thursday the 15th of May from 9:30am to 3:00pm - Chipping: This will affect 14 customers in the Chipping area, who have been notified. Assigned IP addresses will not be changed. Please leave your router running so we can ensure your connection is restored following completion of these works.
Network Maintenance Windows We normally use Tuesdays and Thursdays – 01:00 to 08:00 – as a maintenance window to perform minor network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Occasionally we may plan maintenance at other times for operational reasons. Any major works beyond the minor works above will be listed on this page and customers affected will be notified in advance.
An archive of recent outages and planned maintenance can be found here.
For B4RN's Primary DNS please use 5.83.8.8.
For a Secondary B4RN DNS please use 185.201.32.254 or 148.252.16.254. (Norfolk customers please use 194.113.44.254)
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.
If you are experiencing a problem not listed on this page please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 01524 555887 (option 1).
Our engineers are based locally, which means the majority of faults for B4RN customers are resolved either same day or next day, with more than 80% fixed within 2-3 days.
Customer Testimonial
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