This page will be updated if the B4RN service has gone down or may be interrupted.

Network Issues: Sunday 20th June: 9.30am We have been notified of an issue in the Lewfa and Keasden area, engineers are investigating. Update, 10.15, engineers have found the fault and are starting repairs, most customers will get service back in the next half hour.  Update, 10.27:  customers in Austwick/Lewfa are now back online. Update, 10.55 am Keasden repaired now.

Network Issues: Saturday 19th June. 2pm We are aware of a problem affecting some customers in the Scole/Tivetshall/Burston area. Engineers are investigating. Update 3.45pm: Issue is now resolved. If you continue to experience problems please turn off any boosters/meshes/repeaters and reboot the B4RN router. Once it is working put your own network back on again and all should be well. Please ring the helpdesk on 01524238499 option 2 and leave a message if the systematic reboot doesn’t fix your connection.

If you are experiencing a problem not listed on this page please contact our technical support team via email: or phone: 015242 38499.