Distribution Network Status
Key: Green – Online / Orange – Recently recovered from a fault or issue / Red – Offline
Network Outages and Maintenance Windows
Outage Tuesday 24th May 10a.m.: Engineers are investigating a brief outage linked to a power issue at a national third party data centre. Update: This has been confirmed as a power outage at a third party UK data centre.
Outage: Burston and Shimpling 8.30 pm Monday 23rd May: We are aware of an issue in the Burston area, engineers are investigating. Update 9pm: Only some customers are affected. Fault located and remedial process started. Update 9.45: Normal service restored.
Planned Maintenance: Leck and Cowan Bridge, Tuesday the 24th May 2022 6a.m. to 8a.m.: Network maintenance will cause network outages. IPv4 addresses will be changed during the reworks.
Planned Maintenance: Silverdale, Borwick and Priest Hutton, Thursday the 19th May 2022 6a.m. to 8a.m.: Network maintenance will cause short outages due to work at the local cabinet.
Outage: Clapham Tuesday the 17th May 11am We are aware of a fibre break affecting five customers in the Clapham. Engineers are investigating the issue. Update 18/05/2022 08:40: Our civils team are continuing work to replace damaged duct today. Fibre will be reblown once the duct is in place and we anticipate that normal service will be re-established later today. Update 17:14: Normal service resumed
Information on recent outages and scheduled works can be found here.
Warning you are not in the UK / Geolocation Issues
Every now and then we are seeing external sites that are not recognising some of our IP addresses as being registered in the United Kingdom. All our addresses are correctly registered within the UK and have been for some time. The issue will be that the specific site has not updated its geolocation information or that their geolocation service has incorrectly identified your IP address as being outside the UK. If you do come across a site or service that is not recognising that you are in the UK then please e-mail helpdesk@b4rn.org.uk with the site name and your IPv4 address. We will then get in contact with the site administrators so they can make the necessary changes. We would also ask that you contact the support service for the affected site and request that they update their records.
We are working hard to rectify any issues we come across but it is ultimately the web services responsibility to correctly identify your location. This should only be affecting IPv4 addresses starting 149. To find your IPv4 address you can go to http://www.whatsmyip.org
Planned Engineering Works
Network Maintenance – Every Tuesday and Thursday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance.
B4RN DNS and NTP server IP addresses
Network information
NTP and DNS services on the following ip addresses, 5.83.8.5, 5.83.8.6, 5.83.8.10, ceased on Wednesday the 6th February 2019.
For B4RN DNS please use 185.201.32.254 and 148.252.16.254.
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.
If you are experiencing a problem not listed on this page please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499.