We use this page to update people when the B4RN service has gone down or may be interrupted.
Service Outages and Scheduled Maintenance
Service Outage: Saturday the 19th of September 10:45 : Caldervale. We are aware of an issue that is affecting customers in the Caldervale area. Engineers are on route to investigate the issue. Update 12:30: The location of the break has been determined. We expect repair teams to be on site within the next hour and are aiming to complete repairs later today. Update 13:30: Engineers are on site and work to effect a repair has begun. Update 14:45: Engineers have successfully begun to restore services. Update 15:30 Service Restored: If you are still experiencing problems please restart your router. If that does not resolve your connection issue please contact our technical support team via email: helpdesk@b4rn.org.uk or on 015242 38499.
Service Outage: Thursday the 17th of September 15:30 : Mansergh. We are aware of an issue that is affecting customers in the Mansergh area. Engineers are investigating. Update 16:00: We have had confirmation that ground works have cut the fibre connection. Update 17:00: Engineers have been on site to assess the situation. Due to the nature of the damage, we are expecting repairs to be complete on the afternoon of the 18th. Update 18th September 09:15: Engineers are on site and have commenced working on repairs. Update 18th September 14:15: Connections are starting to come live and will continue to do so through the afternoon.
Planned Engineering Works
Network Maintenance – Every Wednesday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance.
Network information
B4RN DNS and NTP server IP addresses
NTP and DNS services on the following ip addresses, 5.83.8.5, 5.83.8.6, 5.83.8.10, ceased on Wednesday the 6th February 2019.
For B4RN DNS please use 185.201.32.254 and 148.252.16.254.
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.
If you are experiencing a problem not listed on this page please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499.