Third Party Maintenance: Norfolk: Saturday the 26th of June, from 10p.m. to 5a.m. Construction work affecting national fibre networks will be carried out in Snow Hill, Suffolk. We are expecting loss of service to all our Norfolk customers during the maintenance window.
Scheduled Maintenance: Halton Forgebank: Thursday the 24th of June, from 9:30a.m. to 3p.m. This will affect approximately forty notified customers with rolling outages covering each customer for up to 60 minutes.
Scheduled Maintenance: Dolphinholme: Tuesday the 22nd of June, from 8:30a.m. to 4p.m. Work will be carried out to replace fibre in a small area of Dolphinholme. Works will affect a small number of notified customers.
Scheduled Maintenance: Ingleton: Tuesday the 22nd of June, from 7a.m. to 8a.m. Work will be carried out to reroute fibre in a small area of Ingleton. Works will affect a small number of notified customers.
Scheduled Maintenance of core fibre will be carried out on Tuesday the 22nd of June, from 6a.m. to 8a.m. During that timeframe, you will experience periods when you are unable to connect to the internet or use your IP phones. The outage is not expected to cover the whole two-hour period. Customers have been notified. The maintenance will affect the following areas:
Austwick
Clapham
Eldroth
Giggleswick
Keasden
Lawkland
Rathmell
Stainforth
Wharfe
Assigned IP addresses will not be changed. Please leave your router running.
Network Outage: Dunsop-Bridge and Chipping: Tuesday the 9th of June, 10:20 We are aware of an outage effecting our customers in the Dunsop-Bridge area as well as a small number in the Chipping area. Engineers are on route to investigate and if possible effect a repair today. We will provide updates when they become available. Update: Tuesday the 9th of June, 13:00 Engineers are on site and working to effect a repair. Update: Tuesday the 9th of June, 17:15 Engineers have installed replacement fibre, and are beginning works to reconnect Customers. Update: Tuesday the 9th of June, 18:10 Engineers have restored service to Dunsop Bridge. Work continues to restore service to those affected in Chipping. Update: Tuesday the 9th of June, 18:30p.m. We are starting to see the remaining Chipping customers come live. Update: Tuesday the 9th of June, 21:00 Engineers continue to work on bringing the last couple of customers live. Update: 21:15: Normal service resumed. If you are still experiencing a problem please restart your router then if that does not help contact our technical support team via email: helpdesk@b4rn.org.uk
Scheduled Maintenance: Allendale Town: Thursday the 17th of June, from 9:30a.m. to 3p.m. Work will be carried out to replace fibre on Allendale Town route two. This will affect approximately thirty notified customers with the outage covering the majority of the maintenance window.
Scheduled Maintenance: Cantsfield: Thursday the 10th of June, from 8a.m. to 10a.m. Repairs to compromised fibre will be carried out in the Cantsfield area. The works are only expected to affect three properties which have been notified.
Network Maintenance – Every Tuesday and Thursday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance.