Major – Thursday 9th August 2018 – 18:40 to Ongoing – Monitoring has detected a fault within the Preston Patrick area, some customers may experience loss of service due to this, our engineering team are en-route to investigate. Updates will be posted here.

Resolved 

Time elapsed: 1h 20m 10s

Timestamp: 2018-08-09 20:00:13 

There are no major planned engineering works at this time.

Network Upgrades – Every Wednesday – 01:00 to 07:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance. Please see network information below for more details.

Network Upgrades – Wednesday 18th October 2017- 01:00 to 07:00 – Router firmware update to DRG-7820 series to address wireless connectivity issues seen by some customers. The process will take 5-10 minutes, during the upgrade process your service will be unavailable.