We try and ensure this page is updated as soon as possible with incidents as they happen.
Service Outages
Monday 4th November 2019 11a.m. We are aware of an issue affecting customers served from the Mansergh and Firbank cabinets. Engineers are working to resolve the issue. Update 13:30: Firbank cabinet live. Update 13:50: The majority of customers served from the Mansergh cabinet are now live but we are still experiencing an issue which has resulted in some customers not resuming service. Update 14:40: All customers now live. Normal service resumed.
Planned Engineering Works
Network Maintenance: New Hutton Maintenance. Friday the 1st of November 2019, 8a.m. to 4p.m. We are expecting service outages due to maintenance of local fibre. IP Addresses will not be changed. Please leave routers running.
Network Maintenance: Burton in Kendal Maintenance. Thursday the 31st of October 2019, 9a.m. to 11a.m. We are expecting service outages due to maintenance of local fibre. IP Addresses will be changed. Please leave routers running.
Network information
B4RN DNS and NTP server IP addresses – Wednesday 6th February 2019
NTP and DNS services on the following ip addresses, 5.83.8.5, 5.83.8.6, 5.83.8.10, ceased on Wednesday the 6th February 2019.
For B4RN DNS please use 185.201.32.254 and 148.252.16.254.
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.
If you are experiencing a problem not listed on this page please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499.