This page will be updated if the B4RN service has gone down or may be interrupted.
Distribution Network Status
Key:
Green – Online
Orange – Recently recovered from a fault/issue
Red – Offline
Network Outages and Maintenance Windows
Network Outage: Burston, Tivetshall and Scole: Tuesday the 19th of October 2021 8a.m. We are aware of an issue affecting customer after the maintenance period between 6a.m. and 8.a.m. Update 11:00: The issue has been identified and resolved, some customers B4RN routers may need restarting.
Network Outage: Burston: Tuesday the 19th of October 2021 8a.m. We are aware of an outage affecting Burston customer after the maintenance period between 6a.m. and 8.a.m. Engineers are heading to site to investigate. Update 09:00: Engineers have been able to restore services.
Network Outage: Old Hutton: Sunday the 10th of October 2021 8p.m. We are aware of an outage affecting a small number of customers in the Old Hutton Area. Update Monday 11th October 10:30a.m. Engineers are on site investigating. Update 18:00: Engineers are still working to replace damaged fibre. They will continue working on into the evening but works may not be complete until Tuesday morning. Update 12th October 10a.m. Engineers are continuing to bring customers live with expected completion of works at approximately 1p.m.
Network Maintenance: Allen Valleys: Tuesday the 12th of October 2021 6a.m. to 8a.m. Firmware upgrade to a connecting cabinet will require an outage expected to last approximately 30 minutes.
Network Maintenance: Levens: Tuesday the 12th of October 2021 8:30a.m. to 3p.m. Repair to damaged fibre will require an outage for approximately ten customers.
Network Outage: Tivetshall: Monday the 11th of October 2021 11:55a.m. We are aware of an issue affecting Tivetshall, with two brief outages. Engineers have isolated the issue and traffic is being routed via an alternate link.
Network Maintenance: New Hutton: Tuesday the 5th of October 2021 6a.m. to 8a.m. Firmware upgrade to switches in cabinet will require restart. Update 07:00a.m. works complete
Monday 4th October 5p.m. National news channels are reporting Facebook, Instagram and Whatsapp are all down. Update 5th October: Serivices resumed after what has been reported as a six hour global outage.
Information on recent outages and scheduled works can be found here.
Planned Engineering Works
Network Maintenance – Every Tuesday and Thursday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance.
B4RN DNS and NTP server IP addresses
Network information
NTP and DNS services on the following ip addresses, 5.83.8.5, 5.83.8.6, 5.83.8.10, ceased on Wednesday the 6th February 2019.
For B4RN DNS please use 185.201.32.254 and 148.252.16.254.
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.
If you are experiencing a problem not listed on this page please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499.