Power cuts 12th October

Our network was not affected by the power cuts.

Customers with battery back ups were not affected, but those who don’t have them lost their internet and sometimes their phone lines. If customers use range extenders or boosters they may still be having issues when the power comes back. The solution is to turn off any repeaters in the house, reboot the b4rn router and it will restore the connection. If you want advice on configuring your wifi extenders so they don’t misbehave after power cuts we have a club every Friday at Melling, and if you wish to keep your internet and phone service operational in power cuts read our guide, and contact us if you want the computer club to order you a battery back up (UPS) in the next consignment. miniups@snapcottage.com and Phil will help you. https://b4rn.org.uk/…/…/04/PUPS22-intro-and-User-GuideV4.pdf

There are no major planned engineering works at this time.

Network Upgrades – Every Wednesday – 01:00 to 07:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance. Please see network information below for more details.

Network Upgrades – Wednesday 18th October 2017- 01:00 to 07:00 – Router firmware update to DRG-7820 series to address wireless connectivity issues seen by some customers. The process will take 5-10 minutes, during the upgrade process your service will be unavailable.