Tuesday 6th of April 2021, 12:32p.m.  Chipping:  We are aware of a fiber strike that is affecting approximately 30 customers.  Engineers are en route to investigate.  Update 13:00:  Local volunteers have identified the location of the break and have confirmed there is a fibre break.  We are mobilising engineers from other works.  Update 15:30:  Ducting has been replaced.  Engineers are now working to replace the damaged fiber. Update 17:45:  Splicing has commenced and we are starting to see customers coming live.  Update 19:30:  Engineers continue to work on bringing the last few customers live. Update 20:50p.m: Normal service resumed.  If you are still experiencing a problem please restart your router to see if this resolves the problem then contact our technical support team via email: helpdesk@b4rn.org.uk

Wednesday 31st of March 2021, 5p.m.  Network wide: We are of an issue that is intermittently affecting connections.  Update 5:15p.m: Normal service resumed.  If you are still experiencing a problem please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499

Wednesday 31st of March 2021, 1:30p.m.  Norfolk: We are of an issue that is intermittently affecting Norfolk connections.  Engineers are working towards a resolution.  Update 4p.m. Normal service has been resumed and has been stable for the last few hours.

Network Rework: Tuesday the 30th of March, 6a.m. to 8a.m.  We are expecting a brief outage just after 6a.m. due to wider network reconfigurations.  The outage is not expected to cover the enitre maintenance window and will only affect a limited number of customers in Halton, Strickland Roger, Selside, Aughton, Arkholme, Mansergh, Preston Richard and surrounding areas.  Affected customers will have been contacted via e-mail and sms.

Network Rework: Hincaster and Storth Areas: Tuesday the 30th of March, 6a.m. to 8a.m.  Network reconfiguration will require an outage.  The outage is not expected to cover the enitre maintenance window.

Friday 26th of March 2021, 5p.m.  We are aware of an issue at the Halton Cabinet resulting in a loss of service to a number of customers.  Engineers are en route to the cabinet. Update 6p.m. Engineers are working to resolve the issue. Update 6:10p.m. Engineers are working to replace harware within then cabinet.  Further short outages are to be expected. Update 7:24p.m. Engineers are still working on the issue. Update 8:20p.m. Engineers are still working at the cabinet to resolve this issue.  Update 9:16p.m.  The majority of customers are now back up but we are still seeing 10 customers down.  Engineers are working to restore service to the remaining customers.  Update 9:50: Issues continuing at the Halton cabinet. Update 10:20p.m.  Engineers continue to work at the cabinet.  Update 10:40p.m.  Normal service resumed.  If you are still experiencing a problem please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499

Friday 26th of March 2021, 6p.m.  We are aware of an issue resulting in a loss of service to a number of customers in New Hutton.  Engineers are working on the issue. Update 6:40p.m. Issue resolved.  If you are still experiencing a problem please contact our technical support team via email: helpdesk@b4rn.org.uk or phone: 015242 38499

Network Maintenance – Every Tuesday and Thursday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance.

B4RN DNS and NTP server IP addresses
NTP and DNS services on the following ip addresses, 5.83.8.5,  5.83.8.6,  5.83.8.10, ceased on Wednesday the 6th February 2019.
For B4RN DNS please use 185.201.32.254 and 148.252.16.254.
For B4RN NTP use ntp0.b4rn.org.uk and ntp1.b4rn.org.uk or 185.201.32.254 and 148.252.16.254 as appropriate for your system.