Planned Upgrade (Silverdale, Yealand Conyers, Yealand Redmayne, Greenlands and Tewitfield) – Wednesday 16th January 2019 – 05:00 to 08:45 – Planned maintenance of the core route from Borwick to Silverdale, Yealand Conyers, Yealand Redmayne, Greenlands and Tewitfield was carried out in order to improve network resilience.   Update:  16/01/2019 08:00  Silverdale, Yealand Conyers, Yealand Redmayne works complete.  Four connections in Greenlands/Tewitfield to be reinstated. 08:45 all connections complete.

 Major: Service Outage – Wednesday 9th January 2019 – 06:15 to 07:15  As an unexpected consequence of planned maintenance, some customers outside the planned upgrade area experienced disruption to internet services. This disruption lasted approximately one hour.  The issue was caused by hard coded configurations within the B4RN routers at customer premises.  The network team are working on a resolution to ensure that the required configurations are modified to prevent a repeat of this issue.

Planned Upgrade (Arkholme, Aughton, Borwick, Capernwray, Firbank, Forgebank, Gressingham, Halton, Hincaster, Hutton Roof, Kirkby Lonsdale, Mansergh, New Hutton, Old Hutton, Over Kellet, Preston Patrick, Selside, Silverdale, Whittington, Yealand Conyers, Yealand Redmayne) – Wednesday 9th January 2019 – 06:00 to 08:00 -Planned upgrade to the core switch at Arkholme.

Minor: Local Area Power Cuts (Yealand) – Thursday 29th November 2018 – 07:00 to 09:30 – Yealand area had issues with local power cuts.  Normal service resumed 09:00.

Planned Upgrade (Silverdale) – Wednesday 28th November 2018 – 07:00 to 08:00 – Planned maintenance on the Silverdale switch Stack complete.

Planned Upgrade (Dent) – Wednesday 21st November 2018 – 06:00 to 09:00 – Planned maintenance on the Dent switch Stack complete.

 Major: Core Fault – Monday 29th October 2018 – 14:15 to  15:45 – Our monitoring systems detected a fault on the core network, some customers experienced a degraded service.  Normal service resumed 15:45.

 Minor (Swarthdale area) – Tuesday / Wednesday 23rd / 24th October 2018 – Fibre break in  the Swarthdale area, some customers experienced a loss of service. Normal Service resumed 13:00.

There are no major planned engineering works at this time.

Network Upgrades – Every Wednesday – 01:00 to 08:00 – This maintenance window is used to perform network operations such as router firmware upgrades, equipment replacement, security updates, minor cable replacements, and other small works with low impact. Any major works will be identified above and customers affected will be notified in advance. Please see network information below for more details.

Planned Upgrade (Silverdale, Yealand Conyers, Yealand Redmayne, Greenlands and Tewitfield) – Wednesday 16th January 2019 – 05:00 to 08:45 – Upgrade of the core route from Borwick to Silverdale, Yealand Conyers, Yealand Redmayne, Greenlands and Tewitfield.  A short section of the core route was re-routed and replaced to improve resilience of the network.

Planned Upgrade (Arkholme, Aughton, Borwick, Capernwray, Firbank, Forgebank, Gressingham, Halton, Hincaster, Hutton Roof, Kirkby Lonsdale, Mansergh, New Hutton, Old Hutton, Over Kellet, Preston Patrick, Selside, Silverdale, Whittington, Yealand Conyers, Yealand Redmayne) – Wednesday 9th January 2019 – 06:00 to 08:00 – Planned upgrade to the core switch at Arkholme.

Silverdale Switch Stack Maintenance – Wednesday 28th November 2018 – 07:00 to 08:00 – This maintenance window was used to install additional equipment which is required to provide additional connections in the Silverdale area.

Dent Switch Stack Maintenance – Wednesday 21st November 2018 – 06:00 to 09:00 – This maintenance window was used to perform equipment replacement and re-organisation.