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Customer Leaves "Abysmal" Service Behind For B4RN

A B4RN customer’s told us what it’s like going from 0.8Mbps broadband speed with a previous provider to gigabit full fibre broadband with B4RN.

Barbara Hughes, who lives in Gissing in Norfolk, said: “Our internet before getting B4RN was abysmal and we’re still discovering what we can now do!”

Barbara’s story demonstrates the work B4RN’s army of volunteers are doing, giving rural homes and businesses with poor connectivity broadband speeds which are the envy of most of the country.

She sent us a list of things which have excited them so far, much of which would be taken for granted by people in urban areas:

  • Getting Wi-Fi beyond 20ft of the router! – “We’ve also installed a mesh system so the whole house now gets fast internet.”

  • Being able to use our mobile phones – “There’s no reception in the house so we rely on Wi-Fi calling which was always dropping out previously. Since getting B4RN we haven’t had a single call drop out and with great delight have now cancelled our phone line and talk package with [our previous provider].”

  • Being able to use Alexa – “We can play music all over the house or work our smart plugs (which currently means we can turn on/off our Christmas lights without moving!).”

  • We inherited an internet radio we can use without it dropping out every five minutes.

  • Being able to stream Netflix, Amazon Prime etc. and able to watch in 4K – “That has excited us so much that we’ve bought the new SkyGlass (pictured below). All our TV viewing is now streamed, which we couldn’t do at all before.”

  • We can now FaceTime our family without having to stay within a few feet of the router.

Barbara added:

I’m sure we’ll find many more things we’ll be able to do. Our families keep coming up with suggestions… even though they’re extremely envious!

Barbara 1
Gavin And Belinda Second Nature Smallban

Stories from out in the field from our very happy customers

One residential customer in Over Kellet used to know whether it was worth firing up her computer by looking out of her front window to see what the weather was doing with her telephone line.

Customer Testimonial

We juggle two jobs from home, and it’s just been a game-changer. Just sign up! It’s the best internet service I’ve ever received, and I’ve moved a thousand times!
Georgiana, Dentdale
It has allowed us to improve our farm business through the implementation of Wi-Fi heat detection ankle bands on our herd, and thus improving our business productivity.
Heather Whalley, Farmer
OMG it is amazing! I don’t want to go back to London, which was faster than here, but not now! Just to say a BIG THANK YOU to all you guys, what a great thing you are doing. I’m shocked not everyone is signing up!
Customer in Norfolk
After lambing 1300 ewes a good film is what I want to watch and because we have B4RN that is no problem. Just enables me and my family to get on.
Farmer (Anonymous)
It’s like going from a Ford Anglia to a jet engine!
Jackie Frankland, Rathmell

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Connected Britain Bpoty All Caps Edit Best Rural Isp Winner 2022 Inca Winner 2022 Medium Connected Britain Community Improvement Award Winner 2022 Inca Ispa 1663059912