Position: Administration Assistant – Reception

ROLE

B4RN is a rapidly expanding company providing fibre broadband to isolated communities in the UK. We don’t offer London wages, but instead we provide a lovely area to live and work in, a friendly flexible working environment, a decent salary and benefits and the knowledge that every day you are directly and permanently improving people’s lives.

You will manage the front desk and offer administrative support across the organisation. You will deal with visitors and customers and assist with processing new customer accounts.

KEY RESPONSIBILITIES INCLUDE:

• You will greet and welcome visitors to the office and direct to appropriate person or office, as well as answer and forward phone calls, take accurate messages, and make sure voicemail messages are dealt with.
• You will open and date incoming general post and distribute to relevant persons, be responsible for outgoing mail and parcels by post and courier.  You will also deal with incoming deliveries and advise network team of arrival of goods.
• You will book out any equipment being collected by volunteers for the B4RN build-out.
• You will also have general secretarial duties (typing, printing, copying, scanning, filing), make sure reception and visitor areas are kept tidy and organised, and assist with processing new customer accounts, maintain stationery cupboard and place orders when required.
• You will assist with Open Days, Shareholders’ meetings and other events held on behalf of B4RN. These can sometimes take place outside usual office hours.

KEY REQUIREMENTS

• Excellent customer service skills.
• Confident using Microsoft Office applications.
• Excellent verbal and written communications skills.
• Strong attention to detail.
• Pleasant personality, ability to multi-task and deal with busy work environment.

The full job description can be viewed here: https://b4rn.org.uk/wp-content/uploads/2020/03/JD-Administration-Assistant-Reception.pdf

Position: Network Mapping Changes

ROLE

B4RN is a rapidly expanding company providing fibre broadband to isolated communities in the UK. We don’t offer London wages, but instead we provide a lovely area to live and work in, a friendly flexible working environment, a decent salary and benefits and the knowledge that every day you are directly and permanently improving people’s lives.

You will work alongside the Network Build Project Coordinators to realise any moves/adds/changes to the network plan and update our documentation as necessary. You will liaise with volunteers and contractors to document these network build updates and changes to the original plan, and ensure the Wayleaves administrators are made aware of any moves/adds/changes so that agreements can be updated as required.

KEY RESPONSIBILITIES INCLUDE:

It is important that you work closely with the Network Build Project Coordinators to engage and act on any moves/adds/changes in a timely fashion, and liaise with community champions, contractors, and B4RN engineering teams to ensure network plans are accurate and comprehensive.  This entails working alongside the Wayleaves Administrator(s) to ensure that the wayleave procedure is followed, which includes making sure documentation is accurate as per the network design, and paper trail is completed.

KEY REQUIREMENTS

• This post requires the ongoing possession of a full, valid driving licence.
• You must be able to use the Microsoft Office Suite, such as Excel and Word, alongside other systems and processes to carry out duties.

The full job description can be viewed here: JD-Network-Mapping-Changes-2020.pdf

Position: Network Planning Assistant – Wayleaves and Changes

ROLE

B4RN is a rapidly expanding company providing fibre broadband to isolated communities in the UK. We don’t offer London wages, but instead we provide a lovely area to live and work in; a friendly flexible working environment; a decent salary, and; the knowledge that every day you are directly and permanently improving people’s lives

As our Network Planning Assistant – Wayleaves and Changes your main duties will be to assist with the production of wayleave plans and maps in conjunction with our champions and volunteers to ensure accuracy and attention to detail pre-build and post-build. And to provide the necessary communication between, but not limited to, landowners, land agents, councils, bodies, volunteers, and champions.

KEY RESPONSIBILITIES INCLUDE:

• To liaise with community champions, landowners, and internal teams to ensure planned routes are accurate and comprehensive, and existing service discovery is carried out to the best of our ability.
• To ensure wayleave procedure is followed, which includes making sure documentation is accurate as per the network design, and paper trail is completed.
• Present the relevant details of site-specific access agreements or land constraints to the local group, relevant contractors, and internal staff to ensure compliance and communication.
• To use the Microsoft Office Suite, such as Excel and Word, alongside other systems and processes to carry out duties.

KEY REQUIREMENTS

• This post requires the ongoing possession of a full, valid driving licence.
• You need to be willing to develop skills in various GIS packages such as Google Earth and QGIS, supported by in-house expertise.
• You need to be able to work accurately and in detail.

The full job description can be viewed here: JD-Network-Planning-Assistant-Wayleaves-and-Changes-2020.pdf