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Team B4RN Shine Over Busy Bank Holiday Weekend

September 1st, 2022
Author: Chris Conder
Posted In: Latest news

The resilience of the B4RN broadband network and the speed of #teamB4RN in dealing with faults were highlighted over the August Bank Holiday weekend.

Staff and volunteers – both in the field and on the helpdesk – were kept very busy with emergency repairs after three fibre strikes.

At first, a lot of customers were affected but network engineers quickly re-routed the cabinets, meaning many people won’t have noticed they were off. All were kept informed via the website and SMS messages.

Frank ‘the Blow’ digging in new duct.

The core splicers and engineers quickly got to the damage sites thanks to the knowledge of local champions and volunteers and the full repairs were soon underway. Especially impressive was that they knew exactly where to dig because of their ingenious method of marking the route with snippets of duct on fences!

The fibre strikes were caused by the ploughing of fields, sometimes on a hill the plough may dig in too deep, and sometimes the duct wasn’t buried deep enough, but there are fewer repairs than there would have to be if the fibre was on poles, so it is all par for the course. The teams are very skilled and even the two 288f breaks were repaired in the day with new duct laid deeper and even in one case new chambers deployed. Well done to everyone who helped, and especially our hero, Frank!

Even our COO, Tom Rigg, turned out on Bank Holiday Monday to lend a hand, he really enjoyed being ‘hands on’ and finding he hadn’t lost his edge in the field!

Duct marker (from 8 years ago) on the fence. So they know where to dig.

 

Tom and Rob

Tom Rigg, the COO of B4RN, and Rob Staveley, one of the key engineers.

 

Finished bullet with double stacked splices.

 

Work station.

 

Chamber moved out of the way nearer to the hedge.

New core and fibre duct in the new trench.

 

 

 

 

 

Gavin And Belinda Second Nature Smallban

Stories from out in the field from our very happy customers

One residential customer in Over Kellet used to know whether it was worth firing up her computer by looking out of her front window to see what the weather was doing with her telephone line.

Customer Testimonial

We juggle two jobs from home, and it’s just been a game-changer. Just sign up! It’s the best internet service I’ve ever received, and I’ve moved a thousand times!
Georgiana, Dentdale
It has allowed us to improve our farm business through the implementation of Wi-Fi heat detection ankle bands on our herd, and thus improving our business productivity.
Heather Whalley, Farmer
OMG it is amazing! I don’t want to go back to London, which was faster than here, but not now! Just to say a BIG THANK YOU to all you guys, what a great thing you are doing. I’m shocked not everyone is signing up!
Customer in Norfolk
After lambing 1300 ewes a good film is what I want to watch and because we have B4RN that is no problem. Just enables me and my family to get on.
Farmer (Anonymous)
It’s like going from a Ford Anglia to a jet engine!
Jackie Frankland, Rathmell

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